The Importance of Order Confirmation Emails
Order confirmation emails are often overlooked or thought of as boring. However, with an average open-rate of 60%, these emails are crucial for both parties; the business and the consumer. On one hand, you need to confirm that the order
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Five Ways to Boost Customer Satisfaction
In the traditional sales scheme, customers are greeted by a friendly salesperson who tailors to their needs, budgets and personality. They leave the store having purchased their item and feeling happy; that is what we will call offline customer satisfaction. Customer